Dwell 35° South Delivery Terms & Conditions
Dwell offers standard shipping with our shipping partners Australia Post and Sendle. Delivery estimates are dependant on which method* of shipping you select at checkout and your State or Territory. Rates are calculated by our shipping partners based on the weight and size of your order.
NSW & ACT - 3-5 business days with Australia Post/Sendle
VIC & TAS - 4-10 business days with Australia Post/Sendle
QLD - 3-9 business days with Australia Post/Sendle
NT - 4-10 business days with Australia Post/Sendle
SA - 3-12 business days with Australia Post/Sendle
WA - 6-16 business days with Australia Post/Sendle
The above time frames are estimates provided by Australia Post & Sendle. These estimates may change if our shipping partners are experiencing delays or if you live in a remote area. If you have any questions regarding delivery please do not hesitate to contact us.
Dwell offers international shipping with Australia Post for smaller items at a flat rate of $40. Please contact us if you would like a delivery quote for larger items.
Pick Up In-Store
If you would like to pick up your order in-store please allow one business from placing your order to receive confirmation that your order is ready to collect. You will need to provide valid photo I.D and/or your order confirmation upon pick up. Alternatively you can elect to have someone pick up your order on your behalf providing they also present a valid photo I.D and/or the order confirmation upon pick up.
Dwell understand that life can be busy. That is why we offer free local delivery to our customers within 30km of our showroom. This option excludes larger furniture items due to excessive manual handling. If you would like to request that your order be delivered on a specific day or time please include this in the order notes.
For delivery quotes on larger furniture items please contact us and we will arrange freight charges for you. Alternatively you can pick up in-store at any time convenient to you. We also offer local delivery (within 30km) on large furniture items for a fee of $50.
*Dwell 35° South are not responsible for any errors made by the customer during checkout. If you provide inaccurate information regarding shipping/delivery or select a delivery method you do not qualify for we will contact you for any extra delivery costs incurred by us that may be relevant to your order prior to shipping any items.